Shipping Policy

We make every effort to process your order within 24 hours, however orders placed over weekends or holidays may take a little longer. Once your order is processed you will receive an order confirmation followed by a shipping confirmation.

Nationwide Delivery

Petroyale offers pan-India delivery, covering both metro cities and remote locations. No matter where you are, your pet’s essentials will be delivered right to your doorstep.

Free Standard Shipping

1. We offer free standard shipping on all orders with no minimum order value.
2. Enjoy hassle-free delivery at no extra cost on every purchase.

Delivery Timeline

1. Standard delivery typically takes 3-5 working days.
2. Delivery timelines may vary slightly depending on your location.

Express Delivery

1. Need your order sooner? Choose Express Delivery for an additional ₹60.
2. Express delivery typically takes 1-2 business days, depending on your location.
3. The express shipping option will be available at checkout.

Order Tracking

1. Once your order is shipped, you will receive a tracking number.
2. You can monitor your order in real-time until it reaches you.

Shipping Confirmation

After placing your order, you will receive a confirmation email with:

1. Order details
   
2. Estimated delivery timeline
3. Tracking information once dispatched
   

Contact Us

For any shipping-related queries or support, feel free to reach out to our team. We’re here to ensure a smooth and hassle-free experience.

At Petroyale, we are committed to delivering your pet’s essentials quickly, safely, and reliably, so you can focus on their happiness and well-being